At Kitchenware LLC, we are committed to delivering your kitchen essentials efficiently and securely. Below you will find detailed information about our shipping process, rates, and timeframes.
1. Shipping Locations
We currently ship to all contiguous United States. Unfortunately, we do not ship internationally or to PO Boxes, APO/FPO addresses at this time.
2. Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Time & Methods
- Standard Shipping: 5–8 business days
- Expedited Shipping (optional): 2–4 business days
Shipping times are estimates and may vary based on destination and carrier delays.
4. Shipping Rates
Shipping charges are calculated at checkout based on your location and order weight.
We may offer free shipping promotions from time to time—these will be clearly marked on the site.
5. Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your package via the carrier’s website.
6. Lost or Delayed Packages
If your package is significantly delayed or marked as delivered but not received, please contact us within 7 days so we can help investigate.
7. Damaged Items
If your product arrives damaged, please email us at pot@getkitchenware.net with your order number and clear photos of the damage within 48 hours of delivery. We will work to resolve the issue promptly.
8. Contact Us
For any questions regarding shipping, please feel free to contact us:
- Company: Kitchenware LLC
- Email: pot@getkitchenware.net
- Phone: +1 (774) 426-6676
- Address: 12326 2nd Dr NE, Marysville, WA 98271-9472